Personal information we collect
When you visit the Site, certain information about your device is automatically collected. This information includes information about your web browser, IP address, time zone, and information about cookies installed on your device. Additionally, when you browse the Site, information is collected about the individual web pages or products you view, which web pages or search terms referred you to the Site, and information about how you interact with the Site. We call this automatically collected data "Device Data".We collect device data using the following technologies:
- "Cookies" are data files that are stored on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" record actions that occur on the Site. They collect information including your IP address, browser type, ISP, referring/exit pages and time stamps.
- "Web beacons," "badges," and "pixels" are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempted purchase through the Site, certain information is collected from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number. We call this data "Order Data".
When we refer to "Personal Data" in this privacy policy, we mean Device Data and Order Data.
How do we use your personal data?
We use order data to ship orders placed through the Site. This includes processing your payment information, arranging delivery of your order via a delivery service, sending invoices and/or sending order confirmations/status.We additionally use the order data for:
- Communication with you
- Checking our orders for risk or fraud
- If you have chosen to do so, to send you news and offers related to our products and services.
The collected device data helps us to check and assess potential risk or fraud (your IP address is used here), and more generally to help us improve and optimize our Site (for example, by making an analysis of how our customers navigate the Site and how they interact with the Site, and to check the success of our marketing and advertising activities). Device data is also used for the purposes of subsequent targeted advertising.
Sharing of your personal information
We share your personal information with other partners who help us use your personal information as described above. For example, our Site uses Google Analytics to help us understand how our customers use the Site--more on that, you can read how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.Subject to applicable laws and regulations, we may also share your personal information in response to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal data for the purposes of targeted advertising or for marketing communications, that we believe are in your best interest. For more information on how targeted advertising works, you can visit educational Network Advertising Initiative's site (“NAI”) http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's portal: http://optout.aboutads.info/.
"Do not track"
Please note that the way we collect data on the Site does not change when we detect a "Do not track" signal from your browser.Your rights
If you are a resident of the European Union, you have the right to access the personal data we hold about you and you have the right to request that your data be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details below.In addition, if you are a resident of the European Union, let us emphasize that we process your data in order to fulfill obligations or contracts that we may have with you (for example, if you place an order through the Site), or to otherwise fulfill the legitimate business interests of the above. Please also note that your data will be transferred outside of Europe, including to Canada and the USA.
Data storage
When you place an order on the Site, we will keep the order data for our purposes unless and until you ask us to delete this data.Changes
We may also update or change this privacy policy from time to time to align with our way of working or for other operational, legal or regulatory reasons.Contact us
For more information on how we work with private data, or if you have additional questions or would like to write a complaint, please email us at hello@longstory.life or by mail to the address below:Longstory Life d.o.o.
Vojkova cesta 58, 1000 Ljubljana, Slovenija